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The Future of Identity Management (2024-2029)


Gary Rowe – CEO, Principal Consulting Analyst

Doug Simmons – Principal Consulting Analyst


Identity and Access Management (IAM) is the most critical factor in determining the success or failure of your digital programs. IAM done right provides the foundation for securing, managing, innovating, and building your digital enterprise. This report focuses on the development of a rolling five-year IAM technology/operational infrastructure plan that includes the establishment and maintenance of identities throughout their lifecycle, security of these critical assets, support for applications, and consumption of identity services. This report puts “stakes in the ground” with specific projections as to where we believe IAM will and should be over the next five years and our recommendations for how to best get there. We recommend our clients use this as a starting point as you build out your own IAM program, decide on investment priorities for 2024 and beyond, and increase your institutional understanding of the role, risks, and interdependencies IAM plays in your future-state business.

This report includes our updated and prioritized TechVision Research “Top Twelve List” of the key areas to focus on as you develop your IAM strategies, architectures, and roadmaps. We’ll also give you our perspective on the maturity and progression of each key area. Areas that have changed since our earlier reports include the impact of AI and generative AI on Identity services (positive and negative), an increased focus on new password-less authentication models, the movement towards a comprehensive IAM/IGA platform, and continued expansion of object types and use cases. As you plan your IAM budgets, architecture, and priorities for 2024, this report is a great starting point.

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